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Refund & Returns Policy

We want you to love your purchase. If something isn’t quite right, please contact us within 7 days of receiving your order.

Eligibility for Returns

Items must be returned unused and in original condition.

  • Books must be undamaged.
  • Tea towels must be unused and unwashed.
  • Gift packs must be returned in full.

We reserve the right to decline returns that do not meet these conditions.

Refunds

Refunds (excluding original shipping costs) will be processed once returned items have been received and inspected.

Refunds will be issued to the original payment method.

Sale items are final and cannot be returned or exchanged.

Faulty or Damaged Items

If your item arrives damaged or faulty, please contact us as soon as possible with photos so we can resolve the issue.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is deemed faulty.

All returns must be sent using a prepaid, trackable shipping method.

How to Request a Return

Please contact us via the website with your order number and reason for return. We will provide instructions for returning your item.