Privacy Policy
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from this website.
Information We Collect
When you place an order or contact us through the website, we may collect personal information including:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via Stripe or other payment providers)
We may also automatically collect limited technical information such as your IP address, browser type, and device information for analytics and security purposes.
How We Use Your Information
Your information is used to:
- Process and fulfil orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
Payments
Payments are securely processed through third-party providers such as Stripe. We do not store your full credit card details on our servers.
Shipping Providers
To deliver your order, we share necessary shipping information (such as your name and address) with our delivery partners, including Australia Post or other carriers.
Cookies
This website uses cookies to improve your browsing experience and enable essential website functions such as the shopping cart and checkout process. You may disable cookies in your browser settings if you prefer.
Data Retention
We retain order information for record-keeping, tax, and legal purposes. You may request access to or deletion of your personal information where legally permitted.
Your Rights
You have the right to request access to the personal information we hold about you and to request corrections if necessary.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us via the contact page on this website.
